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| Customer Hotlines: |
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| +91.79.3061.5865 |
| Email: |
| hello@techsterslabs.com |
| Supporting Document: |
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| Installation Manual (PDF) |
| User Guide (PDF) |
| Frequently Asked Questions - ACPS |
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Using the Software
| Q. |
We have different chequebooks from different banks, can we have all the chequebooks in the software? |
| A. |
Yes, you can add multiple bank accounts in the system and for each account you can add any number of chequebooks. Each chequebook can have its own print format. |
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| Q. |
We have a cheque that the print format is not in the print template list, what should we do? |
| A. |
You can design print templates for any cheque format with the designer that is available in the software. Open the Cheque Template screen, design a new template and save it. |
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| Q. |
I have a cheque that is already voided, how can I track void cheques? |
| A. |
You can edit the status of the cheque to different statuses such as Voided (Canceled), Destroyed, Bounced, Cleared or you can enter any of the options which are not available in the listed options to track different status of the cheque. |
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| Q. |
Which printer should we use for printing cheques? |
| A. |
You can use any normal printer. The best options are small ink jet printers. |
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Purchase and Licensing
| Q. |
How can we purchase the product? |
| A. |
You can purchase the product online by credit card. Just click on Buy button and enter your credit card information to purchase the product. If you want to know about more purchasing options then please contact us. |
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| Q. |
Is our purchase by credit card secure? |
| A. |
Yes. All the credit card transactions are through well known and secure. Therefore we do not record any credit card details and your credit card information is 100% safe and secure. |
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| Q. |
How can I get the software after purchase? |
| A. |
When you purchase the software you will immediately receive an email containing your license key and product download link. You can download the software and activate it using the received license key. |
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| Q. |
How should I register and activate the software? |
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Activating the product is very easy. All you need is to open the activation screen, enter your license key and click on activate button. |
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Support and Upgrades
| Q. |
Do we get new versions and product updates for free? |
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No, but you can request for the pricing of the product and surely we can help you in best possible way. |
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| Q. |
What if we have problem in using or installing the software? |
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You can contact us by email or telephone and we give you full support to solve all the problems you are facing. |
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